Remain HIPAA Compliant when responding to reviews with this PDF Whitepaper

Working in the medical industry, you understand why remaining HIPAA Complaint is important, but what does this mean when responding to your practice's reviews? After reading this guide, you will understand what to do and what not to do when responding to patient reviews, how to write HIPAA compliant responses, and how to handle a negative review!

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A HIPAA Compliant Guide for Responding to Patient Reviews 

In 1996, the Health Insurance Portability and Accountability Act (HIPAA) was passed requiring that all healthcare providers protect patient information and patient data. Fast forward to present day where the digital world is constantly evolving. Successful practices rely on patient reviews online to remain competitive in the industry, meaning HIPAA now applies to the way you communicate with patients online and offline.

In this guide, we will explore


  • Why keeping patient information private is important
  • How to take negative issues offline
  • How to create a response strategy for reviews
  • Why you shouldn't ask patients to remove negative reviews
  • How to address fake reviews
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